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NOTES TO THE
            FINANCIAL STATEMENTS                                                                                          in retrospect



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            for the financial year ended 31 december 2020 (continUed)
                                                                                                                          the Will to Suceed


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            50   TAkAFUL RISk MANAGEMENT (CONTINUED)
                  (b)   General Takaful Fund (continued)
                        Sensitivities (continued)                                                                         achieving a leading repute
                        the summary of changes in key assumptions and the impact to the gross and net claim liabilities, and the operating
                        surplus, are shown below:                                                                         |
                                                                                                            Group
                                                                                 Impact        Impact    Impact on
                                                                  Change in     on gross       on net    operating
                                                                assumptions     liabilities  liabilities   surplus        Paving the Way for a Sustainable future
                                                                                 RM’000       RM’000       RM’000

                        2020
                        fire loss ratio for ay 2020                  +10%         21,940       11,858      (11,858)
                        motor act loss ratio for ay 2020             +10%          6,740        4,062       (4,062)
                        average unpaid claims                        +10%         71,965       25,505      (25,505)
                        average claim frequency                      +10%         20,465       11,655      (11,655)    323
                        average claim settlement period          Increase by
                                                                  6 months        44,278       41,940      (41,940)

                        2019
                        Fire loss ratio for AY 2019                  +10%         26,246       15,471      (15,471)
                        Motor Act loss ratio for AY 2019             +10%          4,465        2,950       (2,950)
                        Average unpaid claims                        +10%         53,072       23,508      (23,508)       adhering to the best Governance Practices
                        Average claim frequency                      +10%         17,244       10,882      (10,882)
                        average claim settlement period           increase by
                                                                   6 months       87,928       46,848      (46,848)

                                                                                                                          |
                        Claims development table
                        the following tables show the estimate of cumulative incurred claims, including both claims notified and ibnr for each
                        successive accident year at the end of reporting period, together with cumulative payments to-date.

                        in setting provisions for claims, takaful malaysia Group gives consideration to the probability and magnitude of future   Laying the Foundation for Financial Growth
                        experience being more adverse than assumed and exercises a degree of caution in setting aside reserves when there is
                        considerable uncertainty.

                        in general, the uncertainty associated with the ultimate claims experience in an accident year is greatest when the
                        accident year is at an early stage of development and the margin necessary to provide the necessary confidence in
                                                                                                                          |
                        adequacy of provision is relatively at its highest. as claims develop and the ultimate cost of claims becomes more certain,
                                                                                                                          additional information & disclosure Summary
                        the relative level of margin maintained should decrease.









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