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BUIlDING
RElATIONShIPS
The incoming transition will
lead to greater value for our
INVESTORS Investors will gain direct exposure to
stakeholders, with our soon-to-be We provide investors with the banking and takaful businesses
relevant information that as a result of Bank Islam and Takaful
pure-play entities (current operating allows them to make Malaysia becoming two separate
INTEGRATED ANNUAL REPORT 2020 focus on their individual businesses REGULATORS & With greater business focus, both
entities, giving them flexible
informed investment
subsidiaries) being empowered to
investment preferences.
decisions in our Group.
and pursuing their respective
Bank Islam and Takaful Malaysia will
GOVERNMENT
business goals. This should ensure
assessing the issues surrounding their
improved performance and We contribute to the be able to place greater emphasis on
nation’s economy and
help advance the industry respective businesses and industries,
sustained business growth, which through combination of best and gain significant inroads in
102 business practices and sound improving their implementations of
policies and initiatives as outlined by
can only mean a brighter future for governance. regulatory bodies and authorities.
our stakeholders. CUSTOMERS Customers should greatly benefit
BIMB HOLDINGS BERHAD 199701008362 (423858-X) our commitment to act in the best We interact with customers from the clear and distinct business
Through these pure-play entities,
focus, which will bring about
to determine their needs
improved decision-making process
and find the right financial
interest of our stakeholders will
leading to better strategy execution
solutions for them.
and business performance as well as
remain undiminished where we
enhanced customer service.
are committed to building lasting
relationships of mutual benefits.
EMPLOYEES Employees will be well-served
with the commitment towards
We keep our employees
informed of our strategic better people management and
priorities and guiding development, in addition to focus on
Value delivered improved talent-sourcing.
principles, and communicate
with them to learn of their
concerns.
Their needs and expectations
COMMUNITIES The transition will not lessen our
We seek to become a good positive impact on the communities,
corporate citizen by engaging as both Bank Islam and Takaful
Malaysia will continue to commit
the society and community their resources for the good of the
Our engagement and response on addressing their issues and community and society.
needs.
