BIMB Integrated Annual Report 2019

EMPLOYEES SOCIETY AND CUSTOMERS INFRASTRUCTURE NATURAL Through training and learning experiences as well as other benefits such as a conducive work environment, our employees are motivated to serve for the betterment of the organisation and our customers. We play our role in advancing the nation’s Islamic financial sector by catering to their specific needs, and create solutions that benefit all while harming none. Our physical infrastructure creates accessibility for the wider audience, while our current emphasis on digital channels emerges better convenience as well. We continue to take into account the impact of our businesses, as well as that of our business partners, on the environment, and strive to minimise negative impacts. A diversified composition of more than 5,600 employees Strong governance and compliance culture Emphasis on Islamic values that promote trust, integrity and people-centred working environment More than 7 mil customers served Leading the way in Corporate and Social Responsibility commitment (“CSR”) Focus on providing initiatives and solutions related to Social Finance Increased focus on environmental conservation efforts through adoption of UNSDG and Triple Bottom Line principles in initiating business and social initiatives Focus on energy and water conservation within internal operations Continued focus on facilitating financing for companies and corporations investing in green technologies and renewable energy solutions 144 Bank Islam branches nationwide including 954 self-service terminals 24 Takaful Malaysia service centres nationwide including two (2) oversea subsidiaries in Indonesia Emphasis on IT infrastructure investment to promote new digital solutions as well as enhance mobile and online channels 71 BIMB HOLDINGS BERHAD 199701008362 (423858-X) Shareholders’ Information Financial Statements Additional Information Disclosure Summary