BIMB Integrated Annual Report 2019

Effective communication and engagement with our key stakeholders are essential for us to develop an understanding on matters that are relevant to them. Understanding those matters enable us to outline the strategic priorities that will guide our activities that best fulfil our stakeholders’ needs and expectations. As an Islamic financial holding institution with a number of subsidiaries offering financial solutions, we are closely associated with the environment we operate in and the society we serve. Our relationship with our stakeholders, and the level of our engagement largely affect our ability to create and deliver value to them. Their importance Their needs and expectations Our engagement and response Integrated Annual Report 2019 Group Overview Sustaining The Group Management Discussion & Analysis Group Governance 66 STAKEHOLDERS’ ENGAGEMENT STAKEHOLDERS’ ENGAGEMENT Investors gave the Group the financial support and capital essential for us to grow. • Sustainable financial returns and growth • Progressive business strategy that ensures sustainable growth • Liquidity and gearing • Transparent reporting and disclosure • Good governance • Regular briefings on financial performance • Publication of annual and quarterly financial reports • Frequent meetings and sessions with business analysts and media to keep investors and public apprised of our business plans and performance The operating subsidiaries drive our businesses and operations, which directly affect our financial performance and standing within the industry. • Group synergy • Common guiding principles • Frequent meetings and discussions among the management of the subsidiaries • Participation in Group events and initiatives INVESTORS We provide investors with relevant information that allows them to make informed investment decisions in our Group. OPERATING SUBSIDIARIES We synergise the business operations and activities within our various subsidiaries through our common understanding of the Group’s purpose within the industry.