BIMB Integrated Annual Report 2019

39 OTHER OVERHEAD EXPENSES Group Company 2019 2018 2019 2018 RM’000 RM’000 RM’000 RM’000 Promotion Advertisement and publicity 181,164 125,311 378 457 Credit and debit card expenses 34,631 30,802 – – Commission 206,056 186,624 – – 421,851 342,737 378 457 Establishment Depreciation of property and equipment 65,642 61,560 96 166 Depreciation of investment property 114 113 – – Depreciation of right-of-use assets 17,532 – – – Amortisation of intangible assets 29,569 22,464 – – Information technology expenses 47,908 50,915 137 140 Office rental 27,766 55,832 1,064 1,087 Office maintenance 23,897 30,119 19 24 Utilities 19,293 21,395 25 28 Security services 9,147 10,082 – – Rental equipment 9,550 8,397 95 91 Takaful and insurance 1,106 1,324 113 112 Others 1,188 1,146 – – 252,712 263,347 1,549 1,648 General expenses Professional fees 34,302 29,798 608 334 Indirect tax expenses 2 11,848 – – Outsourcing fees – Management of self-service terminal 12,129 12,608 – – – Credit recovery 277 2,417 – – – Others 4,760 2,674 – – Travelling & transportation 10,386 9,847 65 51 Office supplies 8,794 10,212 52 51 Agency related expenses 60,210 13,642 – – Licenses 10,650 8,246 – – Bank and service charges 14,844 6,984 – – Security services for cash in transit 7,294 6,523 – – Postage and delivery charges 5,884 6,418 – – General expenses 23,947 19,208 – – Subscription fees 4,343 3,990 3 8 Auditors’ remuneration – Statutory audit fee 2,174 2,047 106 113 – Others 592 1,582 168 64 Mobile banking expenses 1,979 1,602 – – Processing charges 1,362 980 – – Property and equipment written off 91 340 9 8 Others 53,964 12,336 1,694 1,953 257,984 163,302 2,705 2,582 932,547 769,386 4,632 4,687 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019 (CONTINUED) 257 BIMB HOLDINGS BERHAD 199701008362 (423858-X) Shareholders’ Information Financial Statements Additional Information Disclosure Summary