Page 81 - Full Book_24.4.2021
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In Retrospect


                                                                                                                          |
                                                                                                                          The Will to Suceed



                                                                                                                          |
                                                                                                                          Achieving a Leading Repute








                                                                                                                          |
                                                                                                                          Paving the Way for a Sustainable Future




                                      TALENT
                                      ENRICHMENT





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            Workplace of Choice

            Talent enrichment and management has always been a priority across our
            three  subsidiaries.  Maintaining  a skilled  and  efficient  workforce  to  achieve
            our priority in the four core areas of financial, customer, business process as   Training and development
            well as learning and growth provided a long-term benefit to our subsidiaries.
            Talent development plays an important role in our business strategy in managing   Our subsidiaries continued to focus on
            the important assets of the company. In the long run, we aim to increase   training and development in 2020, leveraging   Adhering to the Best Governance Practices
            employee performance, attract top talent and sustain a continuous coverage of   on  digital  channels  during  the  MCO  period.
            critical roles by offering a healthy work culture and workplace environment that   This included business roll-out sessions for
            attracts and retains high calibre employees.                       Takaful Malaysia’s corporate agents, business
                                                                               engagement session for sharing product
            On this front, Bank Islam and Takaful Malaysia have consistently been voted as   offerings, campaigns and operations related   |
            best company to work for and the year saw both once again receiving awards   matters, and even an in-house Business English
            toward this achievement. Both were ranked  Most Attractive Graduate   course involving a total of 70 Takaful Malaysia
            Employers to Work for at the Graduates’ Choice Award (“GCA”) and Takaful   employees to help  improve Business  English
            Malaysia even made HR Asia’s Best Companies to Work list.          Language skills among the participants with a
                                                                               focus on business contexts and environments.   Laying the Foundation for Financial Growth
            Values Driven Culture
                                                                               Virtual meetings and in-house trainings
            Bank Islam has been dynamically working to embed its corporate  TAAT     combined with on-line knowledge sharing
            (Think Customer, Act with Integrity, Advance Beyond, Take Charge)   sessions  are  paving  the  way  forward  in
            values in all policies, guidelines, framework and procedures throughout   ensuing continuous training and development   |
            the  year  under review  by addressing  five  key engagement  drivers as  critical   while safeguarding the safety and health
            enablers for culture change – enabling infrastructure, rewards & recognition,   of our employees in light of the COVID-19
            supervision, empowerment through autonomy, and communication. With this   pandemic.
            completed, actions plans for improvement opportunities in key HR processes
            are ready to roll out in 2021. These involve enhancement of people to align to   In  total,  the  BHB  group  logged  more   Additional Information & Disclosure Summary
            desired behaviours.                                                than  136,000  training hours (BHB: 384,
                                                                               Bank Islam: 124,758, Takaful Malaysia
            Towards improving the Bank-wide employee engagement score to above   8,934 and BIMB Sec 2,021.5) for the year.
            70%, impactful engagement programmes such as Divisional Town Hall,   Over 7,000 employees participated in various
            Weekly briefings and Monthly Bulletins are carried out, and there is continuous   training and development programmes for   |
            monitoring of employee engagement at Bank-wide and divisional level.    the year, which recorded a total investment of
            An Employee Engagement Survey completed in Nov 2020 showed the     over RM4.8 million.
            achievement of an 81% Engagement Index.                                                                       24 th  AGM Information
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