33. PERSONNEL EXPENSES Group Bank 2024 RM’000 2023 RM’000 2024 RM’000 2023 RM’000 Salaries, allowance and bonus 720,057 667,304 678,834 633,880 Employees’ Provident Fund and SOCSO 109,296 100,152 103,701 95,507 Other staff related costs 103,862 93,795 99,190 88,407 933,215 861,251 881,725 817,794 34. OTHER OVERHEAD EXPENSES Group Bank 2024 RM’000 2023 RM’000 2024 RM’000 2023 RM’000 Marketing expenses Advertisement and publicity 41,950 41,240 41,225 40,818 Sales commission 29,119 13,693 22,451 9,427 Cards related expenses^ 11,287 9,464 11,287 9,464 82,356 64,397 74,963 59,709 Establishment Information technology expenses 145,002 109,826 143,937 108,898 Depreciation of property and equipment 52,140 54,833 51,559 54,007 Amortisation of intangible assets 16,035 16,098 16,035 16,098 Rental of premises 29,720 29,233 29,882 29,153 Depreciation of right-of-use assets 18,655 18,095 18,325 17,603 Takaful 13,111 12,681 13,042 12,625 Repair and maintenance 12,060 11,806 11,695 10,800 Utilities 10,628 12,895 10,501 12,702 Security services 9,671 9,789 9,671 9,789 Rental of equipment 6,547 6,273 6,397 6,114 Others 6,737 8,653 6,650 8,652 320,306 290,182 317,694 286,441 Administration and general expenses Processing fees and transactional charges^ 84,154 93,654 84,136 93,623 Outsourcing and management fees 17,179 22,635 53,821 49,895 Subscription and professional fees 71,256 60,002 50,589 57,359 Auditors’ remuneration – Statutory audit 1,986 2,002 1,744 1,812 – Regulatory related 310 591 310 591 – Non-audit – 200 – 200 Commission 9,917 8,882 9,917 8,882 Ta’widh and waiver 4,276 2,622 4,276 2,622 Postage and storage 8,481 9,610 8,481 9,610 Others 12,248 5,191 8,940 4,223 209,807 205,389 222,214 228,817 612,469 559,968 614,871 574,967 ^ Certain comparative balances have been reclassified to conform to current year's presentation which more accurately reflects the other operating expenses balances. Bank Islam Malaysia Berhad ◆ Integrated Annual Report 2024 360 Notes to the Financial Statements for the financial year ended 31 December 2024
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