BIMB Integrated Annual Report 2019

54 OPERATING SEGMENT INFORMATION (CONTINUED) Banking Takaful Others Elimination Consolidated 2019 RM’000 RM’000 RM’000 RM’000 RM’000 Business segments Segment result Revenue from external customers 3,613,184 1,758,738 9,724 – 5,381,646 Inter-segment revenue 31,512 29,686 422,213 (483,411) – Total revenue 3,644,696 1,788,424 431,937 (483,411) 5,381,646 Net income from operations (before allowances for impairment on financing and other assets) 2,092,751 1,123,384 431,937 (456,844) 3,191,228 Operating overheads (1,073,843) (705,290) (24,350) 42,835 (1,760,648) Operating results 1,018,908 418,094 407,587 (414,009) 1,430,580 Allowances for impairment (87,448) – (4,822) 4,822 (87,448) Finance cost (87,980) (103) (52,785) 2,750 (138,118) Profit before zakat and taxation 843,480 417,991 349,980 (406,437) 1,205,014 Segment assets 67,593,802 10,254,080 6,018,581 (6,602,970) 77,263,493 Segment liabilities 61,879,349 9,022,673 1,191,025 (1,247,697) 70,845,350 Note 48.4 (a)(i), 48.5(a) 2018 Business segments Segment result Revenue from external customers 3,305,111 1,194,130 17,532 – 4,516,773 Inter-segment revenue 31,391 22,447 382,181 (436,019) – Total revenue 3,336,502 1,216,577 399,713 (436,019) 4,516,773 Net income from operations (before allowances for impairment on financing and other assets) 1,952,668 902,281 399,713 (411,290) 2,843,372 Operating overheads (1,004,288) (561,997) (28,470) 41,757 (1,552,998) Operating results 948,380 340,284 371,243 (369,533) 1,290,374 Allowances for impairment (81,411) – – – (81,411) Finance cost (56,711) – (89,547) 2,750 (143,508) Profit before zakat and taxation 810,258 340,284 281,696 (366,783) 1,065,455 Segment assets 63,938,733 8,855,642 5,607,601 (6,013,435) 72,388,541 Segment liabilities 58,662,326 7,864,622 1,143,844 (776,973) 66,893,819 Note 48.4 (a)(i), 48.5(a) NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019 (CONTINUED) 318 Integrated Annual Report 2019 Group Overview Sustaining The Group Management Discussion & Analysis Group Governance