BIMB Integrated Annual Report 2019

22 TAKAFUL CONTRACT LIABILITIES (CONTINUED) (a) Provision for outstanding claims (continued) 2018 Note Gross Retakaful Net RM’000 RM’000 RM’000 Family Takaful Provision for claims reported by participants 27,361 (4,027) 23,334 Provision for IBNR* 138,380 (34,477) 103,903 Provision for outstanding claims 165,741 (38,504) 127,237 General Takaful Provision for claims reported by participants 267,294 (165,838) 101,456 Provision for IBNR* 200,690 (92,192) 108,498 Provision for outstanding claims 467,984 (258,030) 209,954 Note 49(b) Note 49(b) Group Provision for claims reported by participants 48.5(b) 294,655 (169,865) 124,790 Provision for IBNR* 339,070 (126,669) 212,401 Provision for outstanding claims 633,725 (296,534) 337,191 Note 10 * Incurred-but-not-reported (“IBNR”) Movement of provision for outstanding claims: Group Gross Retakaful Net RM’000 RM’000 RM’000 At 1 January 2018 545,134 (254,804) 290,330 Claims incurred during the year 1,149,261 (182,935) 966,326 Adjustment to claims incurred in prior accident years 4,953 (3,287) 1,666 Claims paid during the year (1,112,580) 160,215 (952,365) Movement in IBNR 47,085 (15,806) 31,279 Acquisition of General Takaful business 39 – 39 Effect of movement in exchange rates (167) 83 (84) At 31 December 2018/1 January 2019 633,725 (296,534) 337,191 Claims incurred during the year 1,270,364 (282,781) 987,583 Adjustment to claims incurred in prior accident years (25,540) 27,126 1,586 Claims paid during the year (1,198,289) 226,870 (971,419) Movement in IBNR 23,219 (24,179) (960) Acquisition of General Takaful business – – – Effect of movement in exchange rates 119 (50) 69 At 31 December 2019 703,598 (349,548) 354,050 Note 10 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2019 (CONTINUED) 240 Integrated Annual Report 2019 Group Overview Sustaining The Group Management Discussion & Analysis Group Governance