Bank Islam Integrated Annual Report 2024

KEY FOCUS AREAS AND RESULTS Focus Area/Stakeholder Outcome Consumer: Reaching out to High Net Worth Individuals (HNWI) and affluent segments with Shariah compliant wealth management solutions. Focus Area/Stakeholder Outcome SMEs: Empowering SME resilience, enabling access to finance and facilitating business expansion. Focus Area/Stakeholder Outcome SMEs: Supporting SMEs to participate in the halal economy and drive ESG initiatives. Key Initiatives Key Initiatives Key Initiatives Results Results Results ✓ Introduced holistic financial solutions in FY2024 cutting across Investments, Takaful and Capital Market product segments, with the goal of being a one-stop financial solutions provider. ✓ Enriched the Premier Wealth platform through Premier Wealth Centre (PWC) with broader wealth propositions and expanded personalised advisory via relationship managers. ✓ Fortified the Shariah compliance of the Wealth Management platform under the six pillars of Islamic wealth management (from cradle to the hereafter). ✓ Achieved 40.7% y-o-y growth in income for Wealth Management segment. ✓ Strengthened Bank Islam’s value proposition for HNWIs seeking Shariahcompliant wealth management solutions. ✓ Launched SME Term Deposit Tawarruq Extra Financing-i, a working capital financing programme tailored for SMEs. ✓ SMEXpert.com.my was launched to enhance SME customer functionality and Rapid Merchant Onboarding to streamline merchant applications and enable cashless payments. ✓ Achieved Non-Fund-Based Income (NFBI) of 136% of the FY2024 Budget, led by SJPP guarantee fees, deposit and payment services, ATM fees, and supplementary products including BancaTakaful. ✓ Formed strategic partnership with Malaysia Green Technology and Climate Change Corporation (MGTC), offering complete banking solutions tailored to companies recognised by MGTC’s myHIJAU green recognition scheme. ✓ Increased brand visibility by actively participating in prominent business summits organised by leading institutions such as the Malaysia External Trade Development Corporation (MATRADE), the Malaysia International Halal Showcase (MIHAS), and the Federation of Malaysian Manufacturers (FMM). ✓ Elevated awareness among SMEs nationwide regarding sustainable business practices and ESG (Environmental, Social, and Governance) financing opportunities. Bank Islam Malaysia Berhad ◆ Integrated Annual Report 2024 96 Business Review – Group Retail Banking

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