REAL ECONOMY Short-to-Medium-Term Priorities • Provide SMEs with the necessary tools and resources to succeed in a green and socially responsible business environment. • Advance sustainability programmes, reinforcing our role as a responsible financial intermediary. • Utilise digital initiatives to enhance our business offerings through the SMEXpert mobile application. • Focus on green and sustainable asset acquisition to drive growth through an originate-to-distribute model. Long-Term Priorities • Strategically grow the financing portfolio within the Halal economy to support sustainable development and meet rising global demand. Focus Areas Resources Allocated Initiatives Performance and Achievements Enabling the production of goods, services, job creation, and entrepreneurship via our financial offerings, solutions, and programmes. • Foster partnerships with key stakeholders, including SMEs, NGOs, and government bodies, to enhance the visibility and awareness of our tailored products and impactful programmes. • Strategically increase our investments and offerings within the Halal economy, addressing growing global demand. • Financial Capital: Investing in collaboration programmes for SME Banking. • Social and Relationship Capital: Leveraging relationships with ESG practitioner companies to implement collaboration programmes. • Actively participated in key events and collaborations with associations, industries, and international business summits, including MATRADE, MIHAS, and the FMM. • Collaborating on ESG initiatives with the MGTC. • Collaborated with the JC3 SME Focus Group to participate in FMM’s Sustainability Conference. • Organised a Sustainability Workshop with Voltek Sdn Bhd to enhance SME Banking staff’s knowledge and engagement in sustainability practices. • Launched the Gold Investment Account in October 2024 to provide customers with a new, secure investment option. This product allows customers to invest in gold, offering a stable and accessible way to grow their wealth and diversify their financial portfolios. • Expanded the Ar-Rahnu branch network to make our services more accessible and visible to customers, ensuring greater convenience and support in key locations. • As of December 2024, Ar-Rahnu operations have been successfully launched and expanded to 46 Ar-Rahnu branches from the existing 9 outlets. • Launched the new Gold Investment Account in October 2024, exceeding its target by 86%. • Boosted the Halal industry for cottage businesses through the introduction of Hal-Cube, providing microentrepreneurs with solutions to obtain Halal certification, along with access to premises and equipment that meet regulatory standards for Halal production. • Held the MOC exchange on 9 October 2024 at the IGEM. • Created the ESG Readiness Survey with assistance from MGTC and planned to distribute it to customers in the construction industry. • Approved over RM39 million in financing for affordable housing and public infrastructure in FY2024, supported by collaborative efforts with government bodies and zakat institutions. Headline KPIs Item/Year 2020 2021 2022 2023 2024 Funding Escalator N/A 4 28 187 225 Priorities for 2025 • Expand our financing portfolio in the halal economy through ESG initiatives, leveraging strategic collaborations with SEDA, MGTC, SME Corp, and others. • Achieve low cost of acquisition and volume growth by: – Enhancing digital acquisition via an end-to-end digital financing application channel. – Implementing scorecard-driven onboarding for mass SMEs. • Strengthen relationship management for mid-to-larger SMEs through customised programmes. • Continue growing assets in the sustainability space. Capitals: Key Risks: Material Matters: Stakeholders: FC SR CR RCR CRR SR SSC EEI CESF SRF CRO CU LC Bank Islam Malaysia Berhad ◆ Integrated Annual Report 2024 72 Strategic Performance Review
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