To foster trust, build long-term relationships, and keep them informed about our strategies and performance as well as understanding their concerns, thereby securing sustainable access to capital. Why We Engage • Quarterly analysts’ briefings • One-on-one and group investor meetings with management and investor relations team • Conference and roadshow • Bank Islam’s corporate website: www.bankislam.com • Annual General Meeting • Integrated Annual Report Channel and Frequency of Engagement • Steady returns and financial stability through diversified revenue streams, disciplined cost management, and effective capital allocation. • Strengthened portfolio resilience through market trend monitoring and risk mitigation in vulnerable sectors. • Technological advancements and innovative partnerships to enhance operational efficiency and drive growth. • Advancement of sustainable finance initiatives by embedding ESG criteria into core business decisions and fostering long-term value creation. Investor Expectations Our diverse capital providers, from institutional to retail investors, whose trust, valuable insights, and critical investments enable us to achieve sustainable growth and success. • Organising regular updates through analysts’ briefings and meetings to share insights on our performance, strategies and future plans. • Ensuring transparency by delivering timely and accurate disclosures, empowering investors with the information they need to make informed decisions. • Expanding our investor reach and engagement through the innovative use of digital platforms and virtual communication channels. • Demonstrating dedication to ESG priorities by integrating sustainability into our business operations and providing comprehensive, data-driven reports. Our Response and Business Initiatives • Insufficient transparency and accountability, leading to a breakdown of stakeholder trust. • Ineffective risk management that may erode investor confidence and result in financial setbacks. • Unethical behaviours, including corruption or labour abuses, that tarnish our reputation and impact returns. • Inadequate corporate governance and conflicts of interest that jeopardise shareholder value. • Adverse public perception and reputational issues that can cause significant financial losses for investors. Risks • RM345 million in total dividends paid to shareholders in 2024 • Declared total annual cash dividend of 15.12 sen for FY2024, maintaining 60% Dividend Payout Ratio Value Creation Indicators Quality of Relationship: Investors IV Material Matters: SRF CESF GGC DPS Capitals: FC IN SR NT UNSDGs: Link to: Opportunities Value Created for Investors Value Created for Us • Gain a comprehensive understanding of our operations and financial performance to make an informed investment decisions. • Receive return on investments as well as sustainable dividend payouts. • Receive positive reports and feedback from business analysts that bolster our image and bring in more investments. • Ensure fair valuation of our shares and securities. • Gain sustainable access to capital when needed. 41 w w w . b a n k i s l a m. c o m 01 02 03 VALUE CREATION AT BANK ISLAM 04 05 06 07 08 09
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