GOOD GOVERNANCE AND CONDUCT We are committed to upholding industry leading standards in corporate governance, cognisant of the crucial role that stakeholder trust plays in the long-term health of our business. Our approach is encapsulated by the TAAT values – Think Customer, Act with Integrity, Advance Beyond, and Take Charge – and embedded deeply within our culture and ways of working. We achieve this through a well-established framework of policies which include: Through these policies, we are positioned to minimise risks related to business conduct and ethics, and fulfil our commitment of “Assuring Trust. Delivering Value”. Group Corruption Risk Management Policy • Promotes a proactive stance in identifying and mitigating corruption risks. • Engages employees in detecting corruption risks and formulating preventive strategies. • Reinforces our commitment to preventing corruption and fostering an ethical business environment. Group Whistleblowing Policy • Provides a secure channel for reporting alleged illegal, unethical, or questionable practices, as well as improper conduct. • Promotes transparency and accountability by encouraging employees to voice concerns without fear of reprisal, facilitating early detection of illegal or unethical behaviour. • Reflects our dedication to ethical standards, integrity, legal compliance, and adherence to Shariah values. Group Gift Policy • Provides guidance on the acceptance and offering of gifts for all employees, specifying permissible and non-permissible gifts from or to third parties. • Allows employees to accept permissible gifts provided they do not compromise their position or relationships. Group Business Associates Code of Conduct (GBACOC) Guideline • Outlines the principles and expected behaviour of business associates providing goods and services to the Group. • Condemns any form of bribery or corruption involving business associates. • Aligns with the Corporate Liability provisions of Section 17A of the Malaysian Anti-Corruption Commission Act (MACC) 2009 (Amendment 2018). Group Anti-Bribery and Corruption Policy • Sets out our zero-tolerance approach to all forms of bribery and corruption, ensuring compliance with all relevant anti-corruption regulations. • Prohibits any exchanges of value intended to improperly influence business or personal gain, unless explicitly permitted. • Requires all directors, employees, and third-party representatives to uphold the Group’s reputation and conduct business with integrity. 179 www.bankislam.com 01 02 03 04 05 SUSTAINABILITY STATEMENT 06 07 08 09
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